Solution Outcomes
Consorcio is one of Latin America’s leading financial services companies with more than 3,000 employees and a diversified financial services portfolio across insurance, banking and investments.
Consorcio’s vision is to solve the financial services needs of clients, giving them the best experience both personal and digital, based on their ability to know their customers and provide customized services to them.
Modyo began working with Consorcio in January 2019 initially collaborating to discover the most efficient way to achieve quick wins to feed a more strategic digital transformation program.
Together, Consorcio and Modyo have worked to generate a high degree of confidence to empower Consorcio teams to achieve the independence and flexibility required for an aggressive approach to digital transformation.
Challenge
Create an architecture of reference for multiple teams to work in parallel adding a faster cadence of value to digital channels.
Solution
Unify the public web sites and transactional websites into a common front end platform that works across the company and make it easy to measure business results in digital channels.
Results
Consorcio was able to observe the first launch of its digital products after 4 months, thanks to a company-wide alignment on how to generate unified experiences for customers through its digital channels. This translated into an ability for customers to visualize their financial and insurance products through any device, as well as facilitate the simulation and ordering of these products.
